Welcome to my shop! I hope you love my creations! Please let me know if your have any questions :)
I accept major credit cards and paypal! Payment is due at time of checkout. If you pay with an e-check via paypal, funds must clear before Etsy will allow me to print your shipping label. Sometimes this takes a couple of days, but it can take up to a week.
Current turn around time is listed generally at the top of my page and in the shipping information on the listings. Turn around time depends on current order volume and how busy my day job is. All items are hand made by me.
I drop my packages directly at the main post office and my packages usually only take 2-4 days to arrive to you within the US. Please note that shipping to other countries can take 1 to as long as 3 weeks due to international shipping time/customs etc. These things are out of my hands, but your tracking number will keep you updated!
I HATE that I currently have to charge so much for shipping internationally. Please note that I am actually charging you several dollars LESS than what I actually pay for the labels only because I HATE having to make you pay so much and want to give you a break. USPS raised rates this year and I do realize that the shipping costs more than the bottle of polish, but please realize that I'm paying even more for that label.
Let me know if you need a faster shipping method and we can work something out.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I would like everyone to be happy with their purchases. If your item arrives damaged, PLEASE LET ME KNOW. Take a photo of the damage and send it to me. I will replace your item. I have only ever had 2-3 items reported damaged before in all my years of doing this, thankfully. If you are unhappy with your item for any reason, get in contact with me! I want you to be happy! Every polish is hand-mixed and there can be inconsistencies. Mistakes also totally happen. We're all human. Never feel shy or afraid to contact me with a problem.
You may receive email communications from me once in a blue moon (very rarely, I promise I don't have time to spam anyone... maybe 1-4x a year absolute max) after your purchase. These communications will only be to alert you of large sales. You can opt out from any future emails by clicking "unsubscribe" a the bottom at any time.